To have a successful company, it is extremely important to understand the importance of an HR department. Human Resources is more than a department; it encompasses different facets and plays significant roles. Its existence is vital for any business, big or small.
An effective HR department plays many roles within a company. Here are some examples of the variety of roles filled by a good HR department, likened to various professions.
- Engineers: HR is tasked with structuring, restructuring, planning, and analyzing systems and procedures to make sure they are aligned with business objectives. HR also develops succession plans by identifying promising employees with the requisite capabilities to eventually transition into leadership roles. This is significant as it can guarantee a business’ stability and future success.
- Doctors: The HR department diagnoses the company culture, as well as structural and operational strengths and weaknesses that are fundamental to organizational competence and effectiveness.
- Guidance Counsellors: HR prevents and resolves conflict in the workplace, which is inevitable given the diversity of personalities, work styles, backgrounds and levels of experience among employees. The HR department also sees to it that all issues concerning employment are addressed and guides the staff on performance, as well as helps them embrace the company’s philosophy and business principles.
- Law Enforcement: Human resources ensures that everyone in the organization complies with rules and regulations, and reprimand those who breach them to avoid repeat offences.
- Safety Officers: The HR department helps keep the work environment free of accidents and other things that would compromise occupational health and safety of the company and its workforce.
- Marketing & Sales: HR advertises open positions in the company to attract candidates, and work to build the business into being a top employment destination.
- Purchasers: The HR team negotiates the best price to procure the most comprehensive benefits package, and also works on salary offers.
- Trainers & Facilitators: HR helps acclimate newly hired employees and helps train them on their assignments and duties. HR also keeps the entire staff updated on the latest policies and procedures that could affect their responsibilities.
- Quality Assurance: The HR department ensures that employee performance meets standards. Some HR champions ISO certification to guarantee staff commits to the process, products, and services of the company.
- Lawyers: Human resources mediates the relationship between workers, employers, trade unions and government, and monitor the company’s adherence to legal and labour laws.
- Consultants: The HR team advises management on how to handle specific staff members’ issues in a professional manner.
Because HR is charged with a variety of challenging responsibilities, it’s difficult to give a simple explanation for why having a strong HR department is so important. It bridges management to employees and vice versa, helping divisional and unit groups to focus on their functional accountabilities.
HR’s depth and breadth is measured by how effectively and efficiently it manages the company’s most important asset and capital investment: human resources. The HR department must do all of these things in order to help the company achieve its ultimate goal of ensuring that employees and customers alike are enjoying the best experience possible.
M. Beltran | DBPC Blog