Let the professionals handle the phones.

Phone Answering Services are exceedingly more productive than automated messages. Industrial research states that 70% of customers do not leave voice messages or call again if their call goes unattended. In an age when everyone wants to ride on the fast lane, consumers expect an immediate resolution. An answering machine doesn’t serve this purpose. Consequently, businesses suffer. However, with our customized services, affordable rates, and professional help — EVERYTHING IS POSSIBLE.

Secretarial & Transcription Team is a cut above — we maintain high quality standards. Our conscientious staff is best suited for your clients and business.
Who can use answering services?
Answering services are suitable for independent traders, small businesses, freelancers, and even large companies looking to outsource some of their work during and after office hours.
Our professional services are useful for independent traders and one-person businesses that are often too busy to answer every call or don’t have resources and budget for extra staff. This includes plumbers, electricians and even professional services such as doctors on call. Since our teams are locally-based and well-versed in the services of the business, your clients can be sure they’re talking to someone from your office rather than someone from across the Pacific!
Discuss Your Project with Our Team

Benefits of a Phone Answering Service

  • You’ll never miss an inbound call
  • More affordable than hiring additional staff
  • 100% Canadian; callers will experience a ‘local feel’
  • Brings business and attracts clientele even when you are not working
  • Fully customizable scripts to suit your unique requirements
Keep up the excellent work. Thank you so much for your help. This is simply amazing!

Kevin Henderson

Business Owner, Toronto
You guys rock! Thank you for making it painless, pleasant and most of all hassle free! I wish I would have thought of it first. I am really satisfied with my internet research.

Grace Herrera

CEO, Washington DC
Great service, you were recommended to us and we have never been happier. You have a great team that know their stuff.

Jack Williamson

Manager, BC
I was amazed at the quality of service. We tried numerous other business before we came across DBPC. So happy we found them.

Jennifer Elliott

CFO, Toronto