Most successful organizations adapt and promote diversity in the workplace. It does not only bring equal employment opportunities but also provides benefits to the business. However, tension may sometimes arise due to differences in culture, traditions or beliefs. Therefore, it is necessary for companies to establish a set of norms and best practices that are fair and just.

Set Standards

When hiring new employees, ensure that they are aware of the company’s rules and regulations, as well as the policies and procedures to prevent work interruptions and conflicts with co-workers. Also, discuss the steps that will be taken by the company to address infractions, should they occur. These protocols may consist of a variety of topics from cleaning workstations before clocking out to the type of conversations which are acceptable in the office. Once you have discussed all of the company’s guidelines, ask them to sign a contract that will certify their understanding and acceptance. Provide them with a copy for their personal reference.

Probationary Period

Allow an observation period for new hires to see their fitness on the job. This will help determine if they perform their job in an efficient and effective manner, as well as  whether or not they are following workplace guidelines. This extent of time will indicate what kind of long-term performance and behaviour you can expect from your new recruits.


Evaluate employees on a periodic basis, if possible, every six months or yearly. Provide constructive feedback and discuss any performance issues. This is also an avenue to review some of the subtler norms and practices. The employee should leave the evaluation with a better framework of what s/he can do to improve his/her performance.


Good performance should be recognized. Commanding an employee’s perfect attendance, excellent work ethic or adherence to workplace norms and practices will further motivate exceptional execution and allow the person to put forth a greater effort to deliver beyond expectations. Rewards can range from certificates of recognition to gift cards, bonus pay or a promotion. Keeping your employees happy will create a healthier and more engage workforce.


Claudine Burca | DBPC Blog

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