How Does Your Company Measure Your Potential?

Understanding how your employer gauges your potential can have a major impact on your position at the company, and on your career. If you know what they’re looking for in an employee, you can improve your chances of advancement.

When a manager is evaluating an employee’s potential, they’re considering factors like motivation, skill, experience, and the willingness and ability to learn, and evaluating how that employee can or will impact the company as it moves forward into the future.

Clearly, there is variation in terms of what different companies and management teams look at when determining an employee’s potential. But some factors are common, even if they may seem obvious. Still, knowing how your employer measures your potential can be valuable information both for your own personal development and for your advancement within the company. Here are a few commonly-used indicators.

Quality of Work

There are many ways for an employer or manager to asses the quality of your work. It might be through a series of specifically stated goals they’ve set for you, or through subjective analysis from your direct supervisor or manager. There is also what’s known as the 9-Box Grid method of assessment, a graph with one axis representing an employee’s potential, and the other their performance. So, a high-performing but low-potential worker would be ideal in their current role, while a low-performing but high-potential employee would be in need of coaching to unlock that potential. Other factors companies use to measure performance can be as simple as tracking the number of errors an employee has made, or, depending on the nature of their work, quantitative statistics like the number or amount of sales made or units produced.

360/180-Degree Feedback

The concept behind 360-degree feedback is for an employer to get performance feedback from a staff member’s direct manager, colleagues, subordinates, and customers. This can be done through specific questions or as a more general performance evaluation. Alternately, 180-degree feedback is similar, but is limited to the employee’s co-workers and manager, and is typically utilized when the worker doesn’t manage people and/or interact with customers.

Leadership Potential

Many businesses will also consider their employees’ potential to rise to a leadership position. Part of management is being able to observe when employees demonstrate a knack for managing others, delegating duties, and taking responsibility for projects. In a small or medium-sized business, it’s often easier for management to get a feel for an employee’s abilities and potential to advance by direct observation. (It also costs a business more to hire and train new employees than to promote an internal candidate.) Factors like drive, organizational skill, the ability to learn quickly and think on their feet, and empathy towards colleagues are some of the traits a good manager will look for when assessing an employee’s leadership potential. The Korn Ferry Institute, an authority on leadership and recruiting, has its own test for measuring leadership potential that takes into account many of these traits and more.

Once you have an idea of how your company measures your potential, you’ll be able to adjust your behaviour accordingly and focus on the right things. Whether it’s making a point of being in the office early every day, contributing in meetings, helping your colleagues with their projects, or just putting in the extra effort when executing your duties, demonstrating your potential to management is a sure-fire way to get ahead.

 

Justin Anderson | Assistant Editor

Six Tips to Project More Confidence

Six Tips to Project More Confidence

Increasing your confidence can help you in a variety of ways, from making you more likeable, to making others feel more comfortable talking with you.

 

It also increases your chances that people will listen to you, buy from you, and believe you.

 

What’s more, confidence creates decisiveness.

 

“And in business, you have be decisive in order to move in the right direction,” explains Sharon L. Lechter, noted businesswoman, investor, and co-author of more than a dozen books under the Rich Dad brand.

 

“We’ve all heard the term analysis-paralysis. It is the lack of confidence, where you overly-question yourself. Instead, have faith in what you’re doing, and trust in your experiences, to help you create that decisiveness.”

 

Zoe Share, CEO of Schmooz, a Toronto-based communications company, adds that while confidence is “innate in certain people, it’s also something many people have to learn.”

(what better way to learn how to confidently schmooze, than from the founder of a company by the same name.)

 

“If you don’t believe in yourself, why would anyone else believe in you? You have to command that confidence.”

 

So, here are six basic tips on how to command confidence:

 

  1. Dress the part – People look at image first, before personality (although personality is what sells all the time). We all know that first impressions count. Having the right image – as opposed to baggy pants or a tee shirt – definitely brings out confidence.

Especially if you are doing presentations, remember that the audience is watching you, before they listen to you, so look like the amount you want them to buy.

 

  1. You know things others don’t – Everyone has some expertise, in something. See yourself as the expert in what you are talking about, sharing about, or selling. People listen to, buy from, and want to do business with experts, especially when they have the credibility to back it up.

 

  1. Avoid self-defeating thoughts – As Ms Share explains, many people feel ashamed when they perceive that they have certain “flaws” – be it appearance, lack of success, or fear of failure – and that emotion holds back their confidence.

 

“Have the confidence to admit you don’t know something or you don’t have something. Know what you know, and what you don’t know. It allows you to own who you are,” notes Share.

“Then, you’re in a place where you can accept growth.”

 

Be grateful with what success you do have, rather than comparing it to others, and that will likely suppress those self-defeating thoughts, she adds.

 

  1. Body language – “Having the right body language is also a good way to project confidence,” notes renown business coach Camilita Nuttall.

 

“Look up, talk to people straight in the eye, give a firm hand shake, and maintain the right posture. All of this shows whether you value yourself, and your client.”

 

  1. Speak strongly – Avoid “uptalk”, as in ending statements as though they were a question. Also avoid “um” and “you knows.” Don’t interrupt others (it’s a sign you’re insecure about conversation). Don’t speak too quickly, or it seems as though you’re nervous. Project your voice, and thus, feel more confident.

 

  1. Smile – Nothing says confidence like a big bright chin-up smile, fired directly at the person you’re speaking to. Smiling, as it happens, triggers endorphins and serotonin, the happy hormones, making us feel even happier. It’s tough to be shy when you’re happy. Your smile will beget your fellow’s smile. By helping each other feel more comfortable, you’re helping each other become more confident.

 

 

Dave Gordon | DBPC Blog

Investment Options for Non-Risk Takers

Living paycheque to paycheque and relying on retirement money isn’t feasible and not enough to sustain a living due to the unpredictability of the economy. This is where investing and saving comes in, which usually depends on your attitude towards risks. Aggressive risk takers aim for higher returns – go big or go home; moderate risk takers earn average yield; conservatives protect themselves from price volatility and want to make sure that their capital remains secure.

The following are some of the most common investment options for non-risk takers:

GIC, Term Deposit
This offers guaranteed rate of return (fixed, variable or market-based) and good option for capital preservation. You can also use this as the fixed income part of your portfolio. Investments with longer term offer higher yield.

TFSA (Tax Free Savings Account)
Since its introduction in 2009, this type of investment has become very popular among Canadians irrespective of age and/or earning level. Due to flexibility and zero tax penalties, TFSA offers not just stability but liquidity. Additionally, the contribution limit is cumulative and indexed to inflation.

Bond
In essence, when you invest in bonds, you’re lending money to the government and/or corporation(s). You can choose between short, medium, or long-term and earn fixed return based on the coupon rate. Again, the longer the term, the higher the return. Its value fluctuates because it can traded or sold, but it can be cashed anytime.

Money Market Fund
Aside from liquidity, one doesn’t need a lot of capital to open an account. This is also ideal for those who don’t want to worry too much about the stock market. Financial institutions invest your hard-earned cash in short-term debt securities to various businesses and government bodies.

RRSP, Annuities
These are unique products wherein you enter into a long-term “contract” with financial institutions, including insurance companies, in order to accumulate assets and help manage your income upon retirement. Some of its benefits include tax deferral, lifetime income, payout flexibility and safety.

Cash Value Life Insurance
This is considered a good investment because the returns are safe. Additionally, it provides protection during “extraordinary” events not just for yourself but for your family as well plus you earn something on the side. You pay higher premium but it has the potential to build cash over time.

Low risk investments don’t provide big returns, but they offer stability and security for those who can’t afford to lose money or would just like to avoid as much risk as possible. If you’re new to the investing process, it’s important to prepare a financial plan and know the reasons why you’re doing it. Do your own research and analyze what’s available. Experts say, “Diversify.” Explore different low-risk and/or short-term options and spread your money across the board but limit your portfolio to the number of instruments you can handle and what support your needs and goals. You can then use what you earn to develop a more aggressive plan in the future.

Protect your source of income and have your assets work for you!

 

Z. Ricafrente | DBPC Blog

How to Prepare and Present Yourself for an Interview

If you’ve been invited back to an interview it means you have already impressed the potential employer on paper. Interviews are about “selling” yourself and your skills. It is imperative that you exceed their expectations, to make a good and lasting impression. This will make you stand out from your competition. Follow these steps on how to prepare and present yourself for an interview and you will be able to make a good and lasting first impression.

First Impressions
Succeeding in an interview is mostly about your professional appearance and the interviewer’s impression of you. The old saying that goes “You never get a second chance to make a first impression” and that’s always the case meeting people for the first time, especially for an interview. The first point of the meeting MUST be positive, if not, it will be difficult to change the hiring manager’s mind during the rest of the interview. Arrive five to 10 minutes early, it demonstrates that you respect their time and also proves that you are taking the position seriously. Acknowledge each person you encounter with respect and professionalism. When you shake hands, make eye contact and match the interviewer’s grip, you don’t want to seem aggressive. Don’t be concern about being nervous. It’s normal to feel that way during the interview. Keep in mind the purpose of the meeting is to fully evaluate your personality, qualification and your best interest in the profession. Many interviewers begin with “small talk” to help you relax but bear in the mind that are still being evaluated. Maintain a positive attitude.

Plan to Articulate
Preparation is the key to mastering a job interview. Plan ahead, systematize your thoughts and gather materials such as, cover letters, resumes, and any credentials that will help you land the job. Now that you have gotten the interview, review the job description and focus on its responsibilities and duties. Identify the employer needs. As the applicant, you should prepare anecdotes of specific times where you have used the required skills. Explain how useful those abilities can be for the company, and emphasize your ability to solve problems like the ones the employer might have.

Dress Professionally
Interviewers pay attention to every detail. Your apparel, demeanor, and mannerisms are all elements influencing what they think of you, whether in a job search or even on work. What you wear creates a significant initial impression that can affect the employer’s ability to take you seriously, or consider you for the position. Formal dressing allows you to “sell” and plan better which promotes productivity and camaraderie. It re-affirms your dedication to professionalism in both your work and your appearance. This allows you to exude confidence and self-assurance that recruiters are looking for. So dress for success!

Research the Company
It is always wise to conduct research on the company before the interview. Whether its product and services, opportunities and its competitors, is information will enable you to properly articulate your values and skills to match the organization’s needs. This also authenticates your enthusiasm for the job during the interview, it will likely impress the interviewer that you are fully informed and updated about the company. With this type of preparation, you will also have the opportunity to determine if it’s an organization you will want to devote yourself for the next few years.

 

Leslie | DBPC Blog

Is Your Resume The Right Format For You?

Have you ever been in a situation where you apply to multiple jobs but never get a call back, even though you have the perfect qualifications for that particular job? It happens to many individuals and the main reason why people are not getting interviews is their resumes. This document provides the employer all the information s/he needs to know about each candidate, based on that s/he will decide which applicants are the best for the company and the particular role. Getting a call back for your dream job wouldn’t be that hard, if you knew the correct aspects to arrange your resume. There are three different types of resume formats, chronological, functional and combination. You should select the one that works for your particular experience and the type of job you are looking for.

Is your resume the right format for you? This article will help you to understand each format and what you need to consider to select the right for you.

  1. Chronological Resume
    A chronological resume enlists your work history, going from the most recent job to the oldest one. This format is perfect for people with stable work history that means working for a company for at least three years and not changing jobs repeatedly. You can also use this format if you want to stay on the same career field, this will allow you to showcase your experience in the area.

    Here is how to structure your resume following this format:
    –  As mentioned before, first enlist your work history in chronological order. Initiate with your most recent job, follow by the ones prior to that one, and just mention your experience from the last ten years. List job titles, name of companies and length on each position including month and year.
         –  Below each job, use action verbs to give a short description of your main responsibilities. It’s also extremely important to mention your most relevant accomplishments and provide the results and impact of the same ones by numbers.
         –  After you finish with your work experience, enlist your educational background. Include name of the establishment, degree(s) earned and year of graduation. The extent of this section will depend on your situation, if you are a recent graduate this will be your main focus and you will need to enlist your accomplishments, honors and awards. But if you are an experienced professional, just the basic information will be fine.

  2. Functional Resume
    The main focus of this format is the skills you have acquired during your work experience that are relevant to the position you are applying for. Decide which areas of expertise you wish to highlight and list the responsibilities and achievements you had on each of them. Utilize this type of arrangement, if you have gaps on your work history or wish to have a career change.

    The structure for this format will be as follows:
         –  The initial part of your resume will depend on your experience. If you are a recent graduate or an individual with entry level experience, you should establish a clear career objective, this will show the employer what you want to achieve professionally. But if you are an experienced professional, mentioning the position you are submitting your resume for will be enough.
         –  After the objective or Position, you will start with the Highlights of Qualifications. Under this you will indicate the most important skills you possess that are related to the position you are applying for, it’s imperative to focus on the company requirements and qualifications.
         –  The next part will be Areas of Expertise, on this section remark all the achievements and contributions you had with past employers. Divide them by specific areas like accounting, office administration, customer service and so on. As mention before, just try to include what will be relevant to the specific role or company you wish to submit your resume.
    –  On the third section you will enlist your professional experience and volunteer work. As the chronological format you will start with the most recent job and go back just ten years. Don’t go over specifics of each work, limit the information to company name, role or roles at the company, city and province/state where the organization is located and the period you were working on each position indicating month and year.
    –  At last you will go over your Education, Training and Certificates. Indicate the name of the course, establishment where you took the course, location of the same and the year you graduated or completed the course.

  3. Combination Resume
    As the name says, this type of resume blends the two previous formats. Include the highlights of qualifications of the functional and the professional experience of the chronological. This arrangement will allow you to feature the skills you have that are relevant to the position and at the same time will give the employers the detail work history that they usually prefer.

When selecting a resume format, based your decision on the type of job you want to get and your experience. Take your time writing your resume and if it’s possible target it to each particular job you are applying for, it will take time and effort but it will increase your chances to get an interview. Regardless the format you select, your resume should always have your contact information, educational background, work experience, achievement and qualifications. It should also be visually appealing, with not grammatical or spelling mistakes. Always be sure just to mention what is relevant to your career and professional goals and when applying for jobs make sure to submit your resume just to the positions you are actually qualified for. Getting interviews depends more on your dedication and commitment to your job hunting process, than the unemployment situation as a lot of people think. There will always be companies hiring and is just in you to give a good first impression and show why you are the best for the role, selecting the right format will allow you to do that and take you closer to that goal.

 

V. Sanchez | DBPC Blog

How to Answer the Most Difficult Interview Questions

In a period where everything seems to be fast-paced, we have to be assertive enough to endure any challenges. Success comes with preparation and consistency. For interviewees, nothing is as intimidating as an employment dialogue. Passing it means possible career and stability. Everybody aims to stand out with their resumes and ace the thought-provoking meet up. Consider the following in order to be able to answer the most difficult interview questions:

Employers are definitely looking for candidates with critical thinking talents. Since this stage is demarcated as an elimination process in hiring, interviewers are set to put you in a hot seat and throw challenging queries. Now that you are given the opportunity to prove yourself, you want to prepare and guarantee a good chance of getting into the organization.

When you are asked with situations that make you divulge a weakness, you are probably into the route of saying you have no mistakes or you are a perfectionist. Obviously, you want to impress.
However, even the person you are talking to knows that it is not the truth. Even when this is counter intuitive, you should be truthful. The questioner does not really care about the faults. Rather, he/she wants to see how you succeeded the circumstances. Was it solved systematically? Did you have methods of tracing the cause of the problem? Were you mindful of any consequences it could possibly have on yourself as a team player and on the establishment?

“Tell me something about yourself.” is an overused inquiry. It’s either you have mastered your answer by simply repeating what is written on your portfolio, or you are suddenly caught off guard because it feels awkward to discuss about yourself. Avoid giving dull and expected answers. Share your greatest personal advantage as well as aspirations. Ambitious individuals are known to be assiduous. In addition, state something personal that will make them remember you. Keep it short though. They do not want to hear what happens in your house.

Mentioning about salary on the initial conference is not advisable. It is better to wait for them to do the offer than giving them the impression that it is your most imperative factor. It is a fact that remuneration matters. Nevertheless, be professional and wait for the right timing. When they ask, do not undersell yourself as this gives them an impression your capacity is tantamount to the pay. Give them a figure in the meridian range or slightly higher. A manager who sees the exceptional skills will not be held up by numbers.

Normally, executives will assess you through topics like value that you have added to your former company. They would also want to know the time-frame you could do the same, or even better to their corporation. Give a detailed account of how you were able to escalate the profitability of operations. Disclose any proposed procedures that was adopted and eventually increased savings. Your evaluator is waiting to hear statistics that you can back up. If you are not sure when you can do it for their firm, inform them of any plans that you have in mind instead. They are not expecting that you can provide positive modifications in a month in case they hire you. However, convince them that you have actual plans and you are definitely worth a try.

Now that you have idea on what happens inside those boardrooms or offices during job discussion, organize your thoughts and be ready to land on your dream job. Don’t forget the basics. Do the STAR method (situation, task, action and result). Research about the position and company. Make proper gestures like handshake and eye contacts. Last but definitely not the least, arrive on time.

Improving Professional Image

Did you know that it takes roughly 30 seconds for another individual to make an assumption about you? Did you also know that 93% of how you’re judged is based on non-verbal cues like appearance, body language, grooming, posture and 7% is influenced by verbal communication and tones? It may come across as shallow but physical appearances do matter. The professional image you present and communicate will give the first impression and if good enough, will often be the last.

The Do’s

  • Dress To Impress
    “Dress the way you want to be addressed”, as stated by Bianca Frazier, is the mantra to keep in mind when getting ready. Most workplaces will have a dress code policy in effect but for safe measure: T-shirts, jeans, flip-flops, excessive makeup, pungent perfumes, revealing, sheer and incorrect sized clothing should be avoided at all costs. The aim is to be as least distracting as possible without compromising personal style and creativity.
  • Be Socially Savvy
    A prerequisite for success in today’s highly-connected and relationship-focused environment is being socially adept. Employees wish to interact with amiable and graceful colleagues. Most individuals prefer to have a productive day, not be bombarded with bickering, badmouthing, complaining and gossiping. Ensure you are making the right impression on your fellow workers and supervisors with your knowledge, optimism, social etiquette, civility and charm. The result of practising these traits will enrich personal and professional effectiveness and self-confidence.

The Don’ts

  • Be Inflexible
    Today’s economy demands that businesses do more with less. Roles and duties are not as defined as they were in the past and have become exchangeable. You may be required to partake in a project that is not listed in your job description. That is perfectly fine, as long as you have the technical and educational competence to do so. No job is too menial to be not taken seriously. Ensure all assignments are submitted on time and are completed with the same dedication as your regular tasks. Management will notice your alacrity and, consequently, take you one step closer to reach the top.
  • Misrepresent
    Trust and integrity are exemplary principles to adopt and apply. Employers want loyal, honest and hardworking individuals on their teams. Your words are as good as you are. Be who you are and do what you say you will. This applies to the credentials, references and experience listed on your résumé. Practice restraint and discretion when on social media, do not slander your employer and expect no one to find out. The potential negative impact of falsifying information on your résumé is not worth the risk of misjudgement.

Your professional image is not solely based on impeccable outer looks, although it is a major component. It reflects and encompasses proper conduct, personable soft skills, face-to-face interactions and integrity to shape your reputation. By following the tips listed above you will lay a solid foundation for success.

 

Tabbassam B. | DBPC Blog

7 Traits of an Effective Recruiter

A great recruiter is more than a “job filler”. Although filling an order is part of the job, recruiters should be able to sell, communicate and negotiate. Our report will outline 7 essential traits that classify an effective recruiter.

Customer Relations
Like every customer oriented job, recruiting requires communication and professionalism. A recruiter should possess outstanding interpersonal capabilities and communicate on various levels. The recruiter has to be confident and charismatic and know what client needs. Many factors will affect the completion of an order and it’s part of the recruiters’ job to demonstrate efficiency and wisdom throughout the process. A recruiter should always be accessible. Clients expect to work with someone who will keep them informed and is available when required. Finding the most qualified and suitable candidate should be paramount to both recruiter and client. The recruiter should ensure the candidate and client are compatible and the work environment and culture of the company is adaptable to the candidate. Obtaining and maintaining, the clients’ loyalty can be challenging, but it is one factor which makes a recruiters job more rewarding. Great listening skills and an open communication channel help foster great relationships.

Finding Qualified Candidates
Finding qualified candidates for a client is not an easy task. There are many steps that will impact this process. Sourcing qualified candidates starts with having an accurate depiction of the clients’ requirements. There should be a clear understanding on what kind of person he/she wants to hire and what the requirements are for the position. One of the most effective ways to have a qualified pool of candidates is through the use of tools such as assessments and interviews. An assessment allows the recruiter to distinguish between candidates that meet all the technical requirements of the position. Through an interview the recruiter becomes acquainted with the candidates’ personality, and his/her familiarity with the position. After the interview the recruiter is better equipped to decide if the candidate will be a good fit for the company. It’s also imperative to know more about the candidates’ personality, education and work experience to make an accurate match, thereby fulfilling the expectations of both parties. With the guidance of an effective recruiter, the candidate will also make the right decision regarding the job.

Sales
A vital aspect of a recruiters job is sales. It is not just about acquiring new clients, it is also selling the job to candidates.

The recruiter must know:
a) The company’s target market
b) The employers specific requirements
c) If the employer is serious about the order
d) If the candidate meets the employers requirements

Often times, recruiters lose their focus and offer services to companies that do not have any need for their service. This mistake can be time consuming and costly. A recruiter needs to know who, why, when, where and how to sell staffing services.

IT Literate
Technology is evolving very rapidly. For the most part, recruiting is conducted on computerized software. This allows recruiters to utilize various tools to connect with prospects, contact candidates and source new clients. Social mediums like Facebook, LinkedIn, Twitter and Google+, allow companies to connect with clients and candidates providing opportunities to increase their network.

Detail Oriented
An effective recruiter pays close attention to details. Recruiters should focus on meeting clients needs. Neglecting or overlooking minute details can harm the process, and negatively affect the relationship with clients or candidates. The recruiter has to complete an order with efficiency and accuracy.

Time Management
A great recruiter should always be aware of and consistently meet deadlines. They must be realistic on the length of time needed to fill a position, and never mislead clients. This will eventually impact future decisions for jobs with the company. Candidates also appreciate knowing the time frame for a position to be filled and to be notified when the position is filled.

Team Oriented
Recruiting requires team work, not just with co-workers but also with clients and candidates. Open communication will allow the recruiter to have a better understanding of what the client is looking for. Often times, clients are not specific with their requirements. It is the recruiters’ responsibility to get to know the client and establish a relationship where they can work together to select the best candidate for the position.

An effective recruiter will know what the candidate needs to improve on and the best candidate to choose for the job. Both candidate and recruiter should work together to ensure the candidate has a professional resume. If the candidate gets an interview, the recruiter should provide all the necessary information to prepare the candidate for the interview. Finally, the recruiter must give moral support to the candidate, as some candidates get nervous during interviews. Team work is essential to complete every aspect of the process.

There are several other traits that could be included in this article, however under our consideration, these 7 traits would make a successful and effective recruiter.

 

T. Bhatti & V. Sanchez | DBPC Blog


 

Sources:
http://www.fordyceletter.com/2013/10/22/the-earmarks-of-a-true-recruiter/
http://www.ere.net/2006/10/24/traits-that-turn-a-good-recruiter-into-a-great-recruiter/
http://www.careerbuilder.com/jobposter/staffing-recruiting/article.aspx?articleid=ATR_0046HIRINGRECRUITERS
http://www.ere.net/2012/07/26/8-skills-recruiters-should-have/
http://recruiterfiles.com/10-traits-of-a-successful-recruiter/